FAQ Help Center
Should you have any questions that we have not covered, please contact us and we will be happy to help.
PRODUCT FAQs
Yeastrix was founded by Eric Bakker, ND, a world-renowned naturopath with over 35 years of clinical experience, and his wife, Tracee Reynolds, a passionate health communicator and wellness advocate. As a family-owned business, we’re deeply committed to offering products and support that are backed by integrity, science, and care. You’re not just a customer to us — you’re part of the Yeastrix whānau.
Eric’s passion for formulating the best supplements remains strong, even many years. Eric has spent the past two-years revisiting the very-latest scientific research and studies into Candida albicans, diet and nutrition, and the human gut microbiome. This has led to the development of candida.com and Yeastrix products.
All Yeastrix dietary supplements are proudly manufactured in the United States in cGMP-certified (Current Good Manufacturing Practice) facilities. These facilities are FDA-inspected and operate under strict quality control standards to ensure our products are safe, pure, and consistently high in quality.
Yeastrix supplements are designed to last at least 30 days at the recommended dosage on the the label.
We encourage pregnant people to only take supplements under the strict guidance of their primary health-care practitioner.
At this stage, we don’t provide Certificates of Analysis directly to customers, as these are internal manufacturing documents containing proprietary information.
However, all Yeastrix products are produced in a GMP-certified facility, and every batch is tested for purity, potency, and microbial safety before release. This ensures you’re getting a clean, high-quality product every time.
If you have a specific question about ingredients, safety, or allergens, we’re always here to help.
Thank you so much for your interest in consulting with Eric Bakker, ND. While Eric no longer offers one-on-one consultations, we encourage you to connect with a qualified naturopathic or integrative health practitioner who can offer personalised support for your specific needs.
Eric continues to share his expertise through articles, videos, and resources on Candida.com and YouTube — so you’re still in great hands as part of our wellness community.
Yeastrix products are formulated using natural, evidence-based ingredients that are generally well tolerated. Most people do not experience any side effects when taking Yeastrix as directed. However, as with any supplement—especially one that supports gut and yeast balance—a small percentage of users may notice temporary changes in digestion or mild “die-off” reactions (also known as Herxheimer reactions). These can include bloating, gas, headaches, or fatigue as the body adjusts and yeast levels shift.
These symptoms are usually short-lived and a sign that your body is rebalancing. If side effects occur, consider reducing the dose and increasing hydration. As always, we always recommend you consult your healthcare provider before starting any new supplement, especially if you are pregnant, breastfeeding, or taking prescription medications.
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ORDER & SHIPPING FAQs
Products are advertised in US Dollar Currency ($USD) and we accept Visa, MasterCard, American Express & Discover.
Yes, absolutely. Our website uses industry-standard SSL (Secure Socket Layer) encryption to protect your personal and payment information. All transactions are processed through trusted, secure payment gateways that comply with PCI-DSS (Payment Card Industry Data Security Standard) requirements. We do not store your credit card details, and your privacy and security are our top priorities.
We partner with ShipWizard a Florida 3PL to ship directly to you via DHL. We offer free shipping on USA domestic orders
We are working on this as we speak!
After your order has been placed you will receive an email of confirmation shortly in your inbox (check your spam folder etc.). Once processed you’ll receive an email with your tracking number.
Please contact us via this page or our contact us page with your order number, name and contact details and we will connect with our warehouse.
RETURNS & EXCHANGES FAQs
At Yeastrix, we’re committed to providing high-quality dietary supplements and ensuring your complete satisfaction. If, for any reason, you’re not satisfied with your purchase, we offer a straightforward refund policy to protect your investment and ensure a positive customer experience. Please review our Refund Policy here
Contact us at su*****@******ix.com or leave a message on (888) 448-8560 with your order number and reason for return.
If returning an unopened product, we will provie instructions on sending it back.
If reporting a damaged, incorrect or defective item, we may ask for a photo verification before processing your request.
Do not dispose of the product until we hav confirmed the next steps. We may arrange for collection if needed.
Once we receive the item we will inspect it and we will notify you on the status of your refund.
If approved, the refund will be issued to your original payment method within 5 – 6 business days.
You will receive email confirmation when your refund has been processed. If you do not receive one, please contact us at su*****@******ix.com or leave a detailed message on (888) 448-8560.
We take great care in packaging your order to prevent any damage during shipment. However, if your items arrive damaged or defective, please contact our Customer Service Team immediately. Contact our customer service and reference the issue as ‘Missing Item’, ‘Wrong Item’, or ‘Damaged / Expired Item’. Please do not dispose of any items before contacting us.
Yes, unopened and undamaged products with all original factory seals intact can be returned within 60 days of the original purchase for a refund or exchange. Please contact us at su*****@******ix.com.
You have 60 days from the day you receive the product to initiate a return.
Ultimate Candida Cleanse Program FAQs
Candida albicans is a type of yeast that naturally lives in our gut, mouth, and skin. Problems arise when it overgrows—usually due to antibiotics, stress, poor diet, or weakened immunity. This can become what is known as Candida overgrowth and it can lead to bloating, fatigue, sugar cravings, skin issues, and brain fog.
A Candida Cleanse is a structured dietary and lifestyle program designed to restore balance to the gut microbiome by reducing the overgrowth of Candida albicans — a naturally occurring yeast that can cause health issues when it becomes excessive. The cleanse supports better digestion, energy, and overall wellbeing through targeted dietary changes, gentle detoxification, and the use of specific natural supplements that help rebalance and strengthen the gut ecosystem.
Some Candida cleanses you’ll find online focus almost entirely on restrictive “Candida diets”, yet diet alone rarely resolves deep-rooted fungal and bacterial imbalance. That’s why we created a truly holistic Ultimate Candida Cleanse — a program that targets the underlying causes and triggers of Candida fungal in addition to bacterial overgrowth, including not only diet, but also lifestyle, stress, and gut health factors that most approaches overlook.
The Ultimate Candida Cleanse Program is a comprehensive, step-by-step system designed to restore balance to your gut microbiome, reduce yeast and bacterial overgrowth, and rebuild lasting digestive and overall health. It’s the result of more than 30 years of clinical experience helping people overcome Candida, chronic bloating, fatigue, brain fog, and gut-related conditions such as SIBO, IBS, and IBD.
This is not a “crash diet” or a “quick detox”. It’s a structured program that guides you through six progressive modules — each building upon the last — to cleanse, repair, and rebuild your gut naturally. The average person completes the program in 3 to 4 months, though this can vary depending on your starting point and the severity of imbalance. You’ll also find guidance on targeted antifungal and probiotic supplementation, gentle detox support, and practical lifestyle changes that help maintain long-term balance once the cleanse is complete.
Here’s a quick overview of the program’s three main stages:
1. Cleanse & Detox Phase
These steps help clear waste, support liver detoxification, and prepare your body for deeper healing. You’ll begin with:
- Module 1: Colon Cleanse
- Module 2: Cleanse Diet
- Module 3: Liver Cleanse
2. Food Elimination & Challenge Phase
You’ll identify your unique food triggers, reduce inflammation, and reintroduce foods systematically as symptoms improve. Next comes:
- Module 4: Low-Reactive Diet
- Module 5: Food Reintroduction
3. Gut Microbiome Building Phase
This stage focuses on rebuilding a healthy, diverse gut microbiome through a Mediterranean-style diet and balanced lifestyle habits that sustain long-term wellness. Finally, you’ll move to:
- Module 6: Foundation Diet
The Ultimate Candida Cleanse Program gives you the structure, tools, and confidence to heal your gut naturally — without confusion, extreme restriction, or endless supplements.
This is not another quick-fix Candida diet. It’s a clinically developed, step-by-step system refined over 40 years of clinical naturopathic practice and research. It focuses on addressing the root causes and triggers of Candida overgrowth, long-term gut repair and microbiome diversity, not deprivation or endless dietary supplement or antifungal drugs.
The Ultimate Candida Cleanse program is divided into 6 progressive stages we call modules — starting with a Colon Cleanse, followed by a Cleanse Diet, Liver Cleanse, and then advanced gut-restoration modules – the Food Elimination and Challenge, Food Reintroduction and finally the Foundation Diet . Each module builds on the last to rebuild gut balance safely and effectively.
Yes. It’s designed to be safe and sustainable. The program avoids harsh cleanses, starvation diets, and aggressive supplement protocols that can make symptoms worse. Always consult your healthcare professional if you have specific health concerns. Eric Bakker has worked with thousands of patients from many countries over a prolonged period of time and seen no harm come about any patient undergoing the Ultimate Candida Cleanse.
Yes — when done properly, a well-designed Candida cleanse can be extremely effective. Over the years, I’ve guided thousands of people from all over the world through this process, and I’ve consistently seen remarkable improvements in digestion, energy, mood, and overall wellbeing.
The key is balance. Many “cleanses” you see online are too harsh, too restrictive, or rely on aggressive antifungals. That’s not how lasting healing happens. The Ultimate Candida Cleanse focuses on rebuilding gut microbiome diversity, restoring digestive strength, and correcting the underlying imbalances that allow Candida to thrive in the first place. When approached this way, a Candida cleanse isn’t just safe — it becomes one of the most effective ways to reset your gut and create a foundation for long-term health.
Not this one. The Ultimate Candida Cleanse is based on clinical experience, microbiome science, and functional medicine testing. It’s about restoring health, not chasing trends. Since the early 1980s, various “anti-Candida diets” and “Candida cleanses” have emerged, claiming to “cure Candida overgrowth” by restricting sugars, carbs, gluten, and yeast. These diets often promise to address the root cause of health issues by “starving” Candida of its preferred foods. The recommendations we make are evidence-based, in line with healthy eating and based on almost 40 years of clinical and research experience.
Ultimate Candida Cleanse Program FAQs
Most people can complete the full program in about 10–12 weeks. However, healing timelines vary depending on your starting point, lifestyle, and commitment level. Some people take longer.
Some targeted supplements are recommended to support the process — such as probiotics, antifungal herbs, and gut-repair formulas. The Yeastrix range was designed to complement this program, but you can use alternatives if preferred.
You’ll enjoy plenty of vegetables, low-reactive proteins, healthy fats, and low-sugar fruits. The program guides you through each phase so you don’t feel deprived or confused. You’ll know exactly what to eat and what to avoid without confusion or severe food restrictions.
Some people may experience mild “die-off” or detox symptoms early on — such as fatigue or headaches. These are temporary. The Ultimate Candida Cleanse program is the only one of its kind to include such a wide range of practical tips to minimise discomfort and support gentle, steady progress.
Absolutely! The principles of the cleanse can be adapted to suit all dietary preferences, from vegan through to carnivore. The key is emphasising whole, unprocessed foods and maintaining adequate protein, fat, carbohydrate and nutrient intake.
You’ll notice an improvement in digestion, energy, sleep, mood, and skin health, these are all good indicators. Many notice reduced bloating and cravings within 2–3 weeks. Most notice significant improvements within 4 – 6 weeks. I’ve developed different ways to track your progress you won’t find in any other program, you’ll find thiese in the Ultimate Candida Cleanse Program book.
After completing the cleanse, you’ll transition into the Foundation Diet — a balanced, microbiome-supportive eating plan designed for long-term health and prevention of relapse. After you’ve been on the Foundation dietand settled in to it, we recommend moving on the the Gut Building phase.
You start by purchasing the Ultimate Candida Cleanse Program book. It is available in PDF or e-pub formats. It’s easy, just follow the step-by-step guidance in the book and follow through with each of the 6 modules at your own pace.
